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  1. #1

    Problems accessing remote management over internet for TL-MR3420 (403 errors for static files)

    Model : TL-MR3420

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    I am trying to access the management console remotely over the public internet but all requests to get the static files (js, css etc) return 403 (as can be seen in browser console). This makes it impossible to login. What I get is a screen like in the attached image.

    Name:  2018-05-09 20_06_57-Settings.png
Views: 14
Size:  66.2 KB

  2. #2
    For your issue, it's better send email to support@tp-link.com directly.
    Provide the HW & FW version, login username and password, WAN connection type and with configuration files.
    Their senior engineer will help you test it.


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