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  1. #1

    HS105 mini plugs - cannot enable remote control

    Model :

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    I have been trying for hours to figure this out, but no luck. Can get everything set up except enabling remote control setting so Echo Dot can discover the device (HS105). The remote control option is greyed out on the settings page, so cannot click on it to turn on that option. When I do try to click on it, I get a message that says "Login Required - Please login to your account to control your devices remotely." I am already logged in, but trying to log in again just takes me back to the screen that has "Today's Summary," "Runtime," etc., on it. I have several other mini plugs that I installed months ago with no issues, and these still work fine. I am (pretty sure) that everything has the current updates applied. Please help! Thank you.

  2. #2
    Cloud Account is the first step to enable the remote control.
    Here is an instruction you can follow to link kasa with alexa:http://www.tp-link.com/en/faq-948.html

    You may need to login with the cloud account and setup the devices again, if you can't see the plugs when you login .


 

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