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  1. #16
    I am still having the problem and just figured support gave up on trying to help me.

  2. #17
    Did you get in contact with TP-Link support recently?

  3. #18
    Quote Originally Posted by Kevin SG View Post
    Did you get in contact with TP-Link support recently?
    Support contacted me last night and sent me a debug version of the app which i installed and captured the log files and sent them to them last night. Hopefully I will hear something back soon.

  4. #19

    Still need a fix...

    Awesome, I'll keep checking this thread and see what you find out.

    Let me know if I can help.
    Last edited by Jophba; 09-07-2017 at 19:54. Reason: out of date.

  5. #20
    Quote Originally Posted by smejicoiii View Post
    Support contacted me last night and sent me a debug version of the app which i installed and captured the log files and sent them to them last night. Hopefully I will hear something back soon.
    Good news! Please keep updating~

  6. #21
    I also sent log files in, no updates yet. From the log files, it looks like traffic is incorrectly resolving to an IPv4 address on T-Mobile LTE, but ends up at a different address on WiFi. It even works if I tether my T-Mobile iPhone to another T-Mobile iPhone.

    Should be a simple fix, either their server is misconfigured or the app is getting cellular access in a strange way on iOS.


 

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