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  1. #1
    Junior Member marcelo23 is on a distinguished road
    Join Date
    Jul 2017

    Question TD-w8968 Modem router USB Mass storage Disconnected!

    Model :

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    I conected an WD Elements 1TB external usb hard disk to the usb port of the router and in USB Mass Storage section it doesn`t show my drive, it only shows the message "USB Mass storage Disconnected!"
    The hard drive is NTFS formatted.
    I need help to make it work please.

  2. #2
    is there an external power adapter for the WD? if so, plug it and see if it will make any difference.
    If you still have troubles , it's suggested to contact TP-Link support.


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