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  1. #1

    Frequent Asked Questions

    1. How to set up Deco? Watch video

    Make sure your Android or iOS device has access to the internet through cellular data or Wi-Fi, then follow these steps:

    1) Download the Deco app from the App Store or Google Play.

    2) Sign up for a TP-Link ID in the Deco app.

    3) Follow the instructions in the app to set up your primary Deco unit.

    4) Continue following the instructions to add additional Deco units to your network.

    5) Connect your wireless devices to your Deco network and enjoy!

    2. Does Deco support Access Point mode?

    The latest firmware 20170820 already supported the AP mode.

    The main Deco (first one connect to the network) will work in Router mode by default after setup,the you can swithc the working mode into AP mode as need. The other two Deco units will extend the Deco network from the main unit, via both wireless or wired connection (Ethernet Backhaul).

    Note: In AP mode, any router features will be non-configurable (including Parental Controls, Antivirus, Port Forwarding, Address Reservation and QoS), as all the IP address are assigned and controlled by the main router (not Deco).

    3. Can I change the IP range of Deco? Can I change it to another subnet?

    The default LAN IP of the main Deco unit is 192.168.0.1, and the default DHCP range is 192.168.0.100-192.168.0.199.

    Deco will detect the IP conflict with the front-end modem or router. For example, if the front-end router has the LAN IP address of 192.168.0.1, then Deco will change its own IP range to 192.168.1.x.

    Currently Deco hasn't an option to manually change the LAN IP or DHCP settings. However, the Deco team has plans to add such features in future firmware releases. Let's look forward to the updates.

    4. How many devices can be connected to a Deco network?

    The number of client devices that can be connected at once depends on the type of devices connected and the usage mix of those devices.

    Deco can support up to 64 devices in homes with a mix of IoT products, smart TVs, smartphones, tablets and peripherals, such as wireless printers.


    Please find more FAQs on the TP-Link official website:

    http://www.tp-link.com/en/home-networking/deco/#support
    Last edited by Ada; 09-12-2017 at 09:28. Reason: add AP mode

  2. #2

    Access point

    It is now July 26...I would like to run this as AP, and it does not appear to be a possibility as of yet.
    Any updates?
    I have a router and many devices that are addressed (reserved) through that router, and there is no way that I could duplicate all that work on my cell phone using the TP Link App. So I would like to have the M5 connected to the router with addressing turned off.
    Please help...

    Regards,
    CrashMW

    Quote Originally Posted by TP-Link Deco View Post

    2. Does Deco support Access Point mode?

    Deco hasn's supported AP mode yet. However, we will add this feature in later firmware release in July.

    Currently, the main Deco (first) will work in Router mode by default after setup, and the other two Deco units will extend the Deco network from the main unit, via both wireless or wired connection (Ethernet Backhaul).

    Note: In AP mode, any router features will be non-configurable (including Parental Controls, Antivirus, Port Forwarding, Address Reservation and QoS), as all the IP address are assigned and controlled by the main router (not Deco).


    http://www.tp-link.com/en/home-networking/deco/#support

  3. #3
    Members Titus is on a distinguished road
    Join Date
    Mar 2017
    Posts
    238
    It's available now after upgrading the firmware and app.

  4. #4
    When checking for firmware updates through app it shows i am on the latest firmware v1.1.1 build 20170614 Rel. 66381 how can I get the latest firmware for AP mode the app verion is iOS v 1.2.9

  5. #5
    It will be released soon before next week.

  6. #6
    Hi,

    Why such as product are so bad? beacue it is made for not work!

    I try everything to solve any kind of problem on Deco M5 and it cant be solved.

    If you try to add a Deco M5 in your basement it will really not work, beacuse there is no wifi signal to connect to network, ok, you bring a cable to connect to deco M5, IT DOESNT WORK,ok, you set a new WiFi Accesspoint form tplink to have wifi in the basement, now your smartphone can connect to internet and you can add a new Deco M5, ok, lets try it again.

    turn on the deco m5
    blue pulsing led
    add new deco
    start to communicate, tell it will take a minute, pass one hour and nothing happen!

    Why? Because the crappy deco M5 need to have WiFi connection by each another unit to work, YES, it cant run by ethernet!

    APP is a real mess, the Tp-Link software engineer and the project engineer are obivious dumb as well, they cannot even test a product in the real usage scenario prior to release it.

    Now they cannot fix the mess they have done.

    This product is a real mess.

    Wifi Mesh??? hahahah, Access Point over your house works 100000% better.

    The WiFi Mesh cant even sense your position to drop you wifi connection to reconnect to a better Deco M5 device, this is so obivious that you signal will be crap!

    You can run in the same room that your device is, somehow if your signal is so strong the device kicks you and the other deco assume you connection, CRAP again.

    You cant have One devcie in WiFi Mesh running and other running by cable, why? Simple doesnt work!

    You can try anything but the true is:
    Only work with a very good w
    HTML Code:
    [PHP][HTML][HTML][CODE][CODE][PHP][/PHP][/CODE][/CODE]
    [/HTML][/PHP][/HTML]ifi conection between units (seens it is a very low end wifi repeater)

    Doesnt work by ethernet FE, Gigabit or any other cable.

    Proof, try by your self. Can send all proofs on networks maps, logs, packages, traces, and you can discover the Deco M5 in the current version/usage is a CRAP!

    I have request TP-LINK support, it is also crap, proof:
    December 3 - ticket: [Deco Support #392432]: Deco(1.0)+BR

    Still no answer, all is requesting...

    Why? They already know the problem are trying to solve.

    I Want my money back, I paid R$ 1500 (U$ 447) for a system that doesnt work.
    https://www.americanas.com.br/produto/27584661/tp-link-deco-m5-whole-home-wi-fi-ac1300-dual-band-3-pack?opn=YSMESP&loja=9472026000107&epar=bp_pl_00_g o_pla_infeaces_rlsa_novos_3p&WT.srch=1&gclid=Cj0KC QiAyNjRBRCpARIsAPDBnn33ZFXPCozK3sZyKYBa69-DMaMzHp_AETj3p149GhuAk-J6ltWv9Q8aAm7-EALw_wcB

    TP-Link support cant solve anything.

    Help? What kind of help?

    DECO M5 DOESNT WORK AS THEY MARKETING...

  7. #7
    Quote Originally Posted by filzek View Post
    Hi,

    Why such as product are so bad? beacue it is made for not work!
    [...]

    Help? What kind of help?

    DECO M5 DOESNT WORK AS THEY MARKETING...
    Your frustration is understandable. However, the Deco is marketed as a wifi mesh system where each node connects to the next wirelessly. If the nodes are not in range, you will not be able to connect them. Hopefully a firmware update makes this more reliable with only ethernet backhaul, but for now it seems you must connect wirelessly first. Perhaps you could try setting them all up in the same room (as in the instructional video) and then moving them to the basement?

    As for your other connection problems, it would be helpful to know your actual topography. Maybe someone will see what is causing you problems.


 

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