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  1. #1

    EAP 220 - SSID "disappears" for some devices

    Model :

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    Hi, I have two EAP220 connected but with one I have problems.
    The wifi signal does not detect it with some devices (mobile phones, presence detectors ...), while in another it appears to without problems and it's fully usable.
    In addition, sometimes it disappears of all the devices and if it does not restart does not appear again.
    I've tried updating the firmware to the latest version (year 2017), but it stays the same. I tried in alonemode and managed, as well as reset it, but it still fails.

    If it's "disappeared", it replys the pings signals, so the device is not hanged.
    Any ideas? RMA?

    Thanks

  2. #2
    Is there any interference near the EAP220? You can do a spectrum analyse, I met the similar problem with SSID disappearing, and as a result it's caused by an interference. You can try to change another channel.


 

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