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  1. #1

    Multiple users access VPN using TD-W8960N

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    ISP : [/COLOR]

    I am have an issue connecting multiple user to a VPN using our TD-W8960N.

    For simplicity, I will refer to user A and user B in the scenario:

    User A connects to the VPN using the Windows 10 VPN connection. The connection works fine with 1 user on the VPN.
    User B is on the same router TD-W8960N but cannot connect to the same VPN which User A is connected to. The problem is resolved by restarting the router TD-W8960N. User B can then connect to the VPN. However, user A cannot connect to the VPN anymore.

    It is definitely possible to have multiple users on the VPN since when we are on a different router, the problem does not exist. What can be done to resolve this?

  2. #2
    you can check with VPN provider if you can use one account at the same time on two devices.

  3. #3
    Quote Originally Posted by Anton L.Z. View Post
    you can check with VPN provider if you can use one account at the same time on two devices.
    As mentioned: "It is definitely possible to have multiple users on the VPN since when we are on a different router, the problem does not exist.

    Please understand; It is certainly possible to have multiple users on the VPN, regardless of connectivity medium. The issue is the router. Not the VPN. I need to know how to fix this issue. Or are TP-Link routers not capable of this simple task?

  4. #4
    most routers are capable of this simple task, but there might be some settings we don't know on the router, you can submit a ticket to tp-link support at here http://www.tp-link.co.za/support-con...E-mail-Support


 

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