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  1. #1

    TD-W8970 lan port disconnect and reconnect frequently

    Model :

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    Hello, my client's w8970 v3 router gets disconnected and reconnecting the cable on the lan port several times a day.


    This does not happen with another old tplink modem using the same cables and the same pc.

  2. #2
    When it's disconnected, is the Ethernet light of the LAN port on? Did you hard reset or update firmware?

  3. #3
    firmware updated, hard reset is made in control page?
    the light turn off and on, and network works again.
    its terrible in online games.

  4. #4
    Quote Originally Posted by Gon0 View Post
    firmware updated, hard reset is made in control page?
    the light turn off and on, and network works again.
    its terrible in online games.
    Then it's suggested to initiate a ticket to TP-Link support to check the issue. http://www.tp-link.com/us/support/co...E-mail-Support


 

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