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  1. #1
    Junior Member hooba28 is on a distinguished road
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    Jun 2017

    EAP225 Sporadic connectivity

    Model :

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    I just installed my first EAP225 in what I hope to be a multi-unit deployment for a home based business However, I have noticed that connected devices will drop off or not have Internet connection while still being connected to the AP. I am running firmware v 1.0.0 Build 0160810 Rel. 42430. I have 3 SSID's set up and they all do the same thing. It is rather frustrating when trying to update a computer or a tablet and then there is no Internet connection. I am also using the latest version of the EAP Controller software. Is there something I am missing or is there something wrong with my unit?

  2. #2
    When you lose Internet access, can your wireless clients still obtain a normal IP, and you can try to ping AP, gateway, to see whether it's accessible?
    And how about the wired connection, if there is any wired devices connected to the router/switch before AP, you can also have a look at whether it's able to access Internet normally.

    You also need to make sure you have select a relative clean channel, otherwise, the interface might affect.

    Besides, you can download the latest firmware to have a try: http://www.tp-link.com/en/download/E....html#Firmware

    At last, you can also share your detailed topology and more information such as whether will it recover automatically or requires a manually reset when issue happens.
    Last edited by winstar; 07-17-2017 at 06:04.


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