Model :

Hardware Version :

Firmware Version :



Since the firmware update of NC450, the video events that were recorded won't play anymore. It just keeps on circling around (kind'a like loading the video) but it won't play. I updated the firmware as it was suggested by the device.

I tried everything, even deleting the device on the app and re-configuring it on my network but no luck...I also tried using my iOS and Android device but the same issue.

The current hardware version of my NC450 is UN/2.0, and the firmware that it was updated to is 1.2.4 Build 170322 Rel.85B2CB.

I paid $150 for this and this is not acceptable! Please fix this!