HS200, Light does not turn on
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Firmware Version :
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I installed the HS200 for a pendant light switch. I hooked up the electrical, configured the switch to the app and I can hear the switch throw when I turn it off or on. Problem is it doesnt turn on or off the light. I installed a second switch same issue, I put the old manual switch back on and it works fine.
If two switches don't work it's almost certainly a wiring problem. If you're sure you've wired the blacks in to replace the old switch and spliced the white into an existing bundle without splitting it, you may have "power through fixture" wiring situation. In which case a smart which will probably not work (though sometimes they will with an incandescent load). A google search will find you a wiring diagram where you can check.