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  1. #1

    Firmware updates will not complete

    Model :

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    I have 2 out of 8 LB110 Smart Bulbs that will not complete the firmware update. I get an "Update not Complete. One or more of your devices failed to update. Please try the update later."

    I have tried numerous times but they have yet to complete. Anybody else have this issue or are there any suggestions on how to remedy the problem?
    Last edited by Enson Loo; 07-12-2017 at 06:40.

  2. #2
    Have you used the Upgrade Tool in the following link? http://static.tp-link.com/iotUpgradeTool_V1.0.zip
    Please turn off the firewall of your computer to test again. And if convenient, please try another computer.

  3. #3
    Junior Member DucatiDebbie is on a distinguished road
    Join Date
    Jun 2017
    Wow! I just followed the link, installed the tool, read the "read me" and followed the simple directions!
    It worked! I had the same problem and now, the light works with Alexa again.
    Thank you so much!


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