
Originally Posted by
JustinK
THE FIX: I have an Android device, so for iPhone, I don't know the process. For Android, go into the app info and delete the data. When you bring up the app, you'll have to log back in. After I logged in, none of my devices were showing. After a few seconds, the app recognized there were preconfigured devices available. This may not be the case for you, so you may need to add them all back in like you did on your first time setup. After everything was back in, the remote control feature worked. Hope this helps whomever may run into this issue.