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  1. #1
    Junior Member jschreiner is on a distinguished road
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    Can't complete configuration process on LB100 using Kasa

    Model :

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    First of all I have successfully configured a previous LB100 bulb using Kasa on my Android phone along with several intelligent plugs

    The configuration process finds the bulb, no problem, it allows me to name the device, and it allows me to enter the password for my TP-Link wireless router.

    But when I reach the "Almost Done" part where it says its adding the device to my network I receive an "Installation Failed" message displaying a robot with its arm torn off.

    I have restarted the process several times, with it failing in the same spot.

    I have made sure that the password is correct for the WiFi.

    I have tried the "turning the light on and off 5 times to reset to factory settings." process but it stills fails at the same spot.

    I assume that the final phase of the process is the WiFi password being written to the bulb's firmware.

    Unfortunately, since it doesn't successfully add the device to Kasa I have no way of knowing what firmware level it is at.

    Any help would be appreciated.

  2. #2
    Junior Member prateekmanocha is on a distinguished road
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    LB 100 installation failure

    I have tried the same and experiencing the similar error and not able to connect to the bulb. What is the solution to such problem ?

  3. #3
    Place the bulb close to the router and update the kasa to the latest version.
    Reset the bulb by turning the light on and off 5 times, not 3 times.

  4. #4
    Junior Member stellite1 is on a distinguished road
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    Tries resetting many times nothing works. Check router password and that is correct. Any other ideas?

  5. #5
    Junior Member QPhysics327 is on a distinguished road
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    The same thing is happening to me.
    I have four TP-Link smart plugs and one LB110 bulb. The second LB110 will not complete the setup process. I even put it in the same 3-lamp tower that the first is in and it still won't connect.
    It seems sometimes you just get a bad one out of the factory. There is no other way to account for two bulbs less then 3 feet apart and one of the connects perfectly and the other doesn't.

  6. #6
    Junior Member petem71 is on a distinguished road
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    Same issue here with two LB110 bulbs. I have had them set up before but they kept dropping off the network. I was able to re-add them back to the wi-fi before, but now i just get the installation failed message.

    If i choose to re-enter my wi-fi password i also get a message to say that the password length is invalid. Seems to me that something has changed on the bulbs and its very frustrating!

    I have two switches and they work perfectly. I wont be buying any more bulbs.

  7. #7
    Junior Member queequeg98 is on a distinguished road
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    Anybody get an answer. I have 2 bulbs that have been working for a while. Every now and again they go gray and I'd just add them again and all was okay. Yesterday they both went out at the same time and I get to that last adding to your network page before it quits.

  8. #8
    Check the signal strength on the Device Settings. Move closer to router if signal is weak. Update firmware.

  9. #9
    Junior Member emiacc is on a distinguished road
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    Same error with my new bulb

    Hello, I have the same error, I've just bought the bulb. Please same solution?

  10. #10
    Junior Member emiacc is on a distinguished road
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    Same error with a new bulb. some solution?

  11. #11
    Junior Member RPV is on a distinguished road
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    Same exact problem. Where is the answer??

  12. #12
    1. Wait about 15s, then sign out and sign in the kasa app. 2. If the bulb is not showing on Devices, make certain your phone is connected to the router WiFi. 3. Double check your WiFi password (I know many of you would think you know the password. Find it on the router's admin interface, or forget the WiFi on your phone, reconnect, to verify your password). 4. Pay attention to small things. When it comes to "joining your network", look carefully, the network you are joining is the one same on your other devices. 5. Sometimes change channel on your router helps. 6. Contact tplink support.


 

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