Model :

Hardware Version :

Firmware Version :


[Problem] TP-LINK Cloud Camera NC220 - Power failure while upgrading firmware

Model : Cloud Camera NC220

Hardware Version : V1

ِAt first, sorry for my bad english language

I bought a camera two days ago, and I wanted to configure it via my android mobile.

While configure it vi mobile phone appeared a message asking me to update the camera firmware, I press the update button.

Then it became the camera does not work only watch the light come and go from the front in red and also was watching from back a green light two lights appear with some at the same time

I think the camera firmware may malfunction

Now how do I update it again

Please note that there is not firmware on the camera to update them via browser

it try to update them via tftp using the default camera ip but the update failed

Any help please