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  1. #1

    Wi-fi problem between Archer D2 and Galaxy S6

    Model :

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    Hi, i have a problem with my Archer D2 and my mobile phone Galaxy S6.
    The problem is that the phone stays connected to the router, but the connection stops working for a few seconds and then starts to work again.
    This makes it impossible to play online games such as the Clash Royale, because the connection stop Working.
    This problem is very annoying also with Youtube, Whatsapp and other apps..
    I tried to factory reset Galaxy S6 and my Archer D2 modem router, but the problem has not been resolved.
    This problem occurs only with the 2.4Ghz Wi-Fi, I have no problem with the 5 Ghz network.
    In my house I have this modem (Archer D2) at the ground floor, and a Tp-Link router WDR-3600 upstairs. The two devices are connected together via ethernet (LAN-LAN) method.
    I have set up the same SSID name, password, and Wi-fi security on both routers.
    The Archer D2 is on channel 1 and the WDR-3600 is on channel 6, they can interfere with each other?
    The Wi-Fi works perfectly on the WDR-3600, i have this problem only with my Archer D2 (2.4Ghz).
    I hope someone can help me solve this problem.
    Bye

  2. #2
    Hi, I have the same issues. You could fix?

  3. #3

  4. #4
    I have the latest firmware in both devices.

  5. #5
    Banned jimasek is on a distinguished road
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    @alex27riva
    Have you tried two different SSID? Is the same situation?

  6. #6
    i have the same problem :\

  7. #7
    Quote Originally Posted by jimasek View Post
    @alex27riva
    Have you tried two different SSID? Is the same situation?
    yes, same situation.

  8. #8
    Hello, you may try to unplug your wan connection and see the wireless disconnection will happen or not. To check whether is the problem of hardware or software of the router.

  9. #9
    Where is the full solution of this problem?

  10. #10
    Hello,

    I also have a problem with the tp link archer d2 2.4ghz wifi concerning whatsapp messages. Whatsapp suffers inexplicable delays on that particular router on the 2.4 ghz wifi. No problems on the 5ghz wifi and no problems with other applications. Ay help would be appreciated.

    Edit: To be fair I rarely use other applications, so when I say no problems with other applications, I basically mean that my facebook refreshes fine, and have noticed no glaring problems with facebook messenger(that I rarely use)
    Last edited by mr_j936; 05-23-2017 at 19:46.

  11. #11
    Quote Originally Posted by kaufen View Post
    Where is the full solution of this problem?
    I don't know, I have not found a solution yet.
    Quote Originally Posted by mr_j936 View Post
    Hello,

    I also have a problem with the tp link archer d2 2.4ghz wifi concerning whatsapp messages. Whatsapp suffers inexplicable delays on that particular router on the 2.4 ghz wifi. No problems on the 5ghz wifi and no problems with other applications. Ay help would be appreciated.
    Which phone do you have?

  12. #12
    Quote Originally Posted by alex27riva View Post
    I don't know, I have not found a solution yet.


    Which phone do you have?
    My family and I are facing these problems on a wide range of android devices, galaxy note 3, note 4, note 5 and samsung galaxy s5.

  13. #13
    I think that TP-Link should release a firmware update to fix this problem...

  14. #14
    After I connected at 5 GHz, the problem disappeared. I'll test again at 2.4 GHz.

  15. #15
    This seems to be an android only problem, today I invited someone with an iphone to use whatsapp on my router, he encountered no issues. I also installed on my android an application called "Push Notification fixer" and I set the wifi heartbeat interval inside that app to 1 minute. It seems to alleviate and improve the whatsapp problem on my 2.4 ghz wifi.
    So apparently part of the story I figured so far is that the tp link wifi is killing the google push notification too early, causing whatsapp and other apps to be affected, and the google push only runs checks once every 15 minutes on whether or not it is alive, causing massive problems, with the app mentioned above, the worst case becomes a delay of up to one minute.

    If any of you guys discovers anything else please share, since the tp link administration and support (if they exist) don't care.


 

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