Welcome to TP-LINK Tech Support Forum
+ Reply to Thread
Results 1 to 8 of 8
  1. #1

    Question [T2600G-28TS] Failed to get time from NTP server.

    Model :

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    Hardware Version: T2600G-28TS 1.0
    Firmware Version: 1.0.1 Build 20151216 Rel.65850(s)

    I'm trying to setup NTP sync for T2600G-28TS.
    But with any NTP server I've tried to use (including default) I get the same error "Failed to get time from NTP server."
    All servers I've tried are working (checked with ntpdate -q).
    Any help? What's causing this problem?

  2. #2
    Members Mr.J is on a distinguished road
    Join Date
    Aug 2016
    You should make sure your T2600 connect to the Internet.

  3. #3
    There's no "System IP" setting at the T2600G-28TS web interface. And there's no obvious way to setup default gateway for the internet connection. Am I missing something?
    The switch is connected to the network, which has internet connectivity.

  4. #4
    Nevermind my previous answer. Problem is solved by adding default route to the static routing table.

  5. #5

    T2600G 28TS Failed to get time from NTP server

    I do not know, I tried to set up a server Australian with 21 hop and 500ms delay and BktTimeSync works fine with no errors.What antivirus do you use?

  6. #6

    I am having this same issue.

    any fix maybe in detail ?


  7. #7
    Members R1D2 is on a distinguished road
    Join Date
    Dec 2015
    Quote Originally Posted by BUFFBOY View Post

    I am having this same issue.

    any fix maybe in detail ?
    Set up a default route on your switch to your main router. See https://www.tp-link.com/en/faq-1126.html
    Last edited by R1D2; 03-06-2018 at 19:01.

  8. #8

    solved by Static Routing configured.

    Destination -
    Subnet Mask -
    Next Hop - gateway ip
    Distance - 1


Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Copyright 1996-2018 TP-LINK Technologies Co., Ltd. All rights reserved.