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  1. #1

    Post Avast Webshields Stops Connection to TL-PS310U Print Server

    Model :

    Hardware Version : Not Clear

    Firmware Version :

    ISP : [/COLOR]

    I have Avast on several computer that I want to connect to the Print Server. I installed the 310U software with Avast Shields off. All worked fine. When I switched the Webshilds back on I couldn't print. The computer is no longer able to access the PS. If I disable Avast Webshields all works fine again. Example: if I order a print I get a failed message (couldn't load driver) when I disable Avast Webshield, the computer makes the new usb connected noise, prints and then releases the printer and makes the usb disconnected noise. I have tried adding the PS address (192.168.0.9) to the Avast exclusions but this has not fixed the situation. Has anyone had a similar experience and been able to fix it. Thanks Bill

  2. #2

    I have same problem

    I have same problem exactly your description. How you fix this, please?

  3. #3
    No fix from TP-Link. And no feedback from Avast. Suggest you get a refund before it's too late...

  4. #4
    thank your for you answer billm. I check AVG antivirus but same problem too. If I disable AVG Webshields all works fine.

  5. #5
    Quote Originally Posted by elenesimo View Post
    thank your for you answer billm. I check AVG antivirus but same problem too. If I disable AVG Webshields all works fine.
    I read an article that said if you put an exception for the program into Avast then the Webshields would ignore and not block the action but I wasn't able to get it to work. Good luck..let me know if you can get it to work...

  6. #6
    Yes, I tried this, but did not get it either. Of course, if I can, let you know.


 

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