Welcome to TP-LINK Tech Support Forum
+ Reply to Thread
Page 3 of 4 FirstFirst 1 2 3 4 LastLast
Results 31 to 45 of 56
  1. #31
    this last FW really sucks! could anyone share the fix please?

  2. #32

    Please send me the Alpha / Beta firmware

    I have just emailed you the details on mine - Forgot the region is New Zealand (see the email associated with this account)

    I would really like the alpha firmware if poss as I'm going on holiday in 2 days which is exactly what I have the camera for!!!!

    Matt

  3. #33
    I'm in the UK.

    This is the NC200 alpha firmware I was sent 2 days ago.

    My 3 NC200's have been online since.

    I dont have an updated FW for the NC220 yet and thats gone offline once since.

    https://drive.google.com/file/d/0B7f...ew?usp=sharing

    Hopefully that link will work for everyone

    Merry Christmas


    *EDIT*

    Someone has posted the BETA here http://forum.tp-link.com/showthread....atest-firmware
    Last edited by lukedearden; 12-24-2015 at 07:11.

  4. #34

    same problem

    I have bought 6 cameras. 5 nc 200 one nc220 and after the final firmware all cameras constantlly disconnect. This is upsetting. I m happy to send them all back to you n you send me my money back. Enough is enough

  5. #35
    thanks lukedearden

  6. #36
    About the new firmware....
    Have any of you noticed that, when theres is movement, frames freezes ?
    This happens when i view the streem in a browser window, Explorer or Firefox
    thats a new problem i have noticed !!!
    Okay i get still's hehe

  7. #37
    NC-200 Keeps Dropping Off Line

    I purchased two NC-200s about three months ago and while setting up/testing did not have any problems with them dropping off line. The problems seemed to start when I moved them to their intended location, both units became very unreliable. Firmware updates did not seem to resolve, neither did using wireless or Ethernet connection.
    The difference being, while testing the power lead was coiled up, when in situ the power lead was uncoiled and extended using the TP-Link supplied extension. I had a couple of clip on ferrite cores to hand and positioned one on each cable looping the cable through three times about 8 inches from the camera end.
    Since doing this I have not had any problem with the cams locking up or dropping off line. They have worked reliably for about three weeks now.

    Hope this helps.

  8. #38

    Tp-link nc220 going offline regularly

    I have been having a similar problem. I purchased and installed 2 NC220's. At first they worked fine, but after the Frameware was upgraded to Version 1.1.12 Build 160321 Rel 27531 a few days ago, both cameras went offline after a few hours. After I reboot them after connecting them directly to the router and then place them a few metres away in the same room using Wifi, they work OK for a few hours and then go offline. The only way to get them going again is to connect them directly to the router and after they restart, move them to where they should be. But after a few hours they go offline again.
    This is very frustrating as it defeats the whole purpose of me having them installed in my house, which is to monitor activities when I am away from home.
    Could TP-Line please help with this problem?

  9. #39
    Hi, I also faced the same problem with the 2 TP-Link NC220 IP cameras I installed in my home. They continually kept going offline. After resetting and restarting, they would work for a few hours and go offline again. Unfortunately TP-Link support were unable to provide me with any solution apart from asking me various questions, but all to no avail. I finally fixed the problem on my own. Here's what I did.
    (1) In Advanced Setting, disable the Wireless Extender.
    (2) Also in Advanced Network Setting, disable Bonjour.
    (3) As an added protection, please ensure that the power cable from the camera to the power outlet is not loosely hanging. Please tape the power cable firmly to the wall or area where the camera is installed.
    I did the above 3 things and I do not face the "Offline" problem anymore.
    Please try and let me know if it worked for you, too.

  10. #40
    Hi All, for this problem, we have release the new firmware to solve it. Please go to www.tp-link.com to download the latest firmware.
    Besides, because we update our cloud server authentication certificate, please confirm your camera's system time belongs to 2016.4.12~2019.7.13.


    Why so serious?

  11. #41
    I have all the time same problem

  12. #42
    Quote Originally Posted by steliak View Post
    I have all the time same problem

    the solution is just above

  13. #43
    Hello...Im from Argentina, I bought 2 tp lin ip cameras and i have the same problem...they work ok for one aprox. and then go offline. I reset them and a tp link extender and go online. I ve a log from one of them, and the unique thing I see is that a change of time

    ################################################## ###############
    # NC200(UN) System Log
    # Time = 2016-8-24 22:33:50
    # H-Ver = 1.0 : S-Ver = 2.1.7 Build 160315 Rel.27420
    # L = 192.168.0.4 : M = 255.255.255.0
    ################################################## ###############


    DateTime Level Module Msg
    [2014-08-08/00:00:08] INFO Session Load Session Config Success
    [2014-08-08/00:00:08] INFO Session Init Session OK
    [2014-08-08/00:00:09] INFO Bonjour init module Bonjour Support OK
    [2014-08-08/00:00:10] INFO DateTime Start Sync to ntp server
    [2014-08-08/00:00:10] INFO DateTime Start DateTime Module OK
    [2014-08-08/00:00:10] INFO Button start Button Module OK
    [2014-08-08/00:00:10] INFO NetSwitch start NetSwitch OK.
    [2014-08-08/00:00:10] NOTICE VideoControl start stream server
    [2014-08-08/00:00:11] INFO UserManage start UserManage Module OK
    [2014-08-08/00:00:11] NOTICE Session ttl thread started
    [2014-08-08/00:00:11] INFO MotionDetection Motion Detection, Get setting success.
    [2014-08-08/00:00:11] INFO MotionDetection Motion Detection, Setting Succeed
    [2014-08-08/00:00:11] INFO Bonjour start module Bonjour Support OK
    [2014-08-08/00:00:11] INFO Button Setting Led to ON
    [2014-08-08/00:00:11] INFO Wireless receive wlan connected mesaage, type is 0.
    [2014-08-08/00:00:12] INFO Button Setting Led to ON
    [2014-08-08/00:00:16] INFO NetSwitch new lan ip : 192.168.0.102.
    [2014-08-08/00:00:16] INFO NetSwitch new lan gw : 192.168.0.1.
    [2014-08-08/00:00:01] INFO MyLog init module MyLog OK
    [2014-08-08/00:00:03] ERROR VideoControl streamd not running
    [2014-08-08/00:00:03] INFO DateTime init DateTime Module OK
    [2014-08-08/00:00:03] INFO Button init Button Module OK
    [2014-08-08/00:00:07] INFO Wireless Turn off apcli0!!!
    [2014-08-08/00:00:08] INFO Wireless Turn on apcli0!!!
    [2014-08-08/00:00:08] INFO Wireless init Wireless OK.
    [2014-08-08/00:00:08] INFO NetConfig init NetConf OK.
    [2014-08-08/00:00:08] INFO NetSwitch init NetSwitch OK.
    [2014-08-08/00:00:08] NOTICE VideoControl VideoContrl init finished
    [2014-08-08/00:00:08] INFO UserManage init module UserManage OK
    [2014-08-08/00:00:08] INFO Session Load Session Config Success
    [2014-08-08/00:00:08] INFO Session Init Session OK
    [2014-08-08/00:00:09] INFO Bonjour init module Bonjour Support OK
    [2014-08-08/00:00:10] INFO DateTime Start Sync to ntp server
    [2014-08-08/00:00:10] INFO DateTime Start DateTime Module OK
    [2014-08-08/00:00:10] INFO Button start Button Module OK
    [2014-08-08/00:00:10] INFO NetSwitch start NetSwitch OK.
    [2014-08-08/00:00:11] NOTICE VideoControl start stream server
    [2014-08-08/00:00:11] INFO UserManage start UserManage Module OK
    [2014-08-08/00:00:11] NOTICE Session ttl thread started
    [2014-08-08/00:00:11] INFO MotionDetection Motion Detection, Get setting success.
    [2014-08-08/00:00:11] INFO MotionDetection Motion Detection, Setting Succeed
    [2014-08-08/00:00:11] INFO Bonjour start module Bonjour Support OK
    [2014-08-08/00:00:11] INFO Button Setting Led to ON
    [2014-08-08/00:00:12] INFO Button Setting Led to ON
    [2014-08-08/00:00:14] INFO Wireless receive wlan connected mesaage, type is 0.
    [2014-08-08/00:00:21] INFO NetSwitch new lan ip : 192.168.0.4.
    [2014-08-08/00:00:21] INFO NetSwitch new lan gw : 192.168.0.1.
    [2014-08-08/00:00:23] INFO DateTime time changed
    [2016-08-24/19:47:03] ERROR Cloud unknown passthrough command.
    [2016-08-24/19:47:07] ERROR Cloud unknown passthrough command.......when I reset the camera it takes the correct time.I dont know why it has the time of 2014

  14. #44
    For Getting Instant solution, you should visit at : http://www.tp-link.in/support.html , I also had that same problem and i visited tp-link support center.

    High Resolution Security Camera

  15. #45

    Red face tp link ip camera goes offline

    hello...i had the same problem---two camras nc200 frequently goes offline.....i tried everything and notihng happened...one day i turn off a tp link 850 extender that i had installed ....and .....eureca!!!! that was the problem....but i dont know why......
    Last edited by agaspard; 09-07-2016 at 22:01.


 

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Copyright 1996-2017 TP-LINK Technologies Co., Ltd. All rights reserved.