Welcome to TP-LINK Tech Support Forum
+ Reply to Thread
Results 1 to 2 of 2
  1. #1
    Junior Member tqv is on a distinguished road
    Join Date
    Mar 2018

    Cannot run EAP OMADA Controller software after install on Win10 PC

    Model :

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    Just got an EAP 225 AP& installed the latest version of the EAP OMADA Controller software on a Win10 PC.

    For some odd reason, InstallShield added to the VTROOT location on the hard drive not the regular main Program Files (x86) location. - see 2nd pic below.

    I was only able to locate the launch icon using search in the above VTROOT location.

    But when I clicked on it, I cannot get it to launch because I don't have permissions - 3rd pic below.
    What?? I'm the owner & the only user of this PC!
    Any thoughts would be appreciated!

    Name:  Installshield Wizard.JPG
Views: 0
Size:  29.6 KBName:  HardiskVolume 5 Program File (x86).JPG
Views: 0
Size:  29.0 KBName:  Error Message.JPG
Views: 0
Size:  21.1 KB

  2. #2

    You can try to reinstall it to the other local disk instead of C.
    Close any antivirus software.


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Copyright 1996-2018 TP-LINK Technologies Co., Ltd. All rights reserved.