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  1. #1

    all smartbulbs lost after power cut

    Model :
    [h=1]LB110 [/h]
    Hardware Version :

    Firmware Version : latest

    ISP : [/COLOR]

    Hi,

    i have a huge problem, I operate smart bulbs on remote sites and today i had 6 hours of power outage and now i lost all my smart bulbs.
    Is there any way to bring them back on? I can not reach with KASA app?

    Please help and tell me this wont happen again.

    This is a huge disadvantage if its "normal" behavior.
    Last edited by belmont; 03-11-2018 at 22:17.

  2. #2
    Are they showing up on the kasa app when you operate on local site? If not, you need to add them to the app. If you can operate them locally but not remotely, check whether remote control is enabled. The power outage may have reset the bulbs

  3. #3
    mate i am 2500miles away and this is very annoying if this is normal. Smartplugs are fine but Smartbulbs are gone, inactive in from the Kasa app. PLEASE fix the firmware as noone will buy this product otherwise.

  4. #4
    smart bulb will reboot or reset itself when it's switched on and off a few times. Is it that the power coming in and out during the outage?

  5. #5
    I am able to reach the remote site and i run a WIFI search thanks to a Ubiquiti system on site. This shows the TP-link bulbs are in AP mode.
    Now what I desperately want is a way to connect and configure them remotely over command line.

    I am a linux engineer, not a lame home user.

    I would like to control the bulbs from a local linux box, just like it is possible with TP-link smart plugs:
    https://github.com/softScheck/tplink...e-commands.txt

    Funny or Sad thing is, the Smartplugs are million times more stable, they dont lose their configs
    So, how i could configure them now what i see them in AP mode?
    These all would not be necessary if the firmware would be written as good as for the smartplugs.
    Why the bulbs dont keep their config?
    Power went out 6 hours, did not come back during that period.

    The bulbs should never lose the config unless the user manually reset them. Once they can reconnect the wifi network, all should be good, but now they are all in AP mode.

  6. #6
    if there is power in and out during the outage, which will reset the bulb.
    sorry, i don't know how to configure the bulb over command line.
    as far as i know, the bulb can only be controlled by the kasa app.

  7. #7
    then the smart bulbs is really a junk. Failed design. Why dont they walk over in the next office where the smartplug devs are working. They made a great product but the bulb is totally useless.

  8. #8
    I'm not sure Enson was clear - the bulbs do not reset to AP mode in the event of a power outage. But if an outage occurs 3 times it will look like a reset request to the bulbs (as if you were flicking the light switch off and on). That WILL clear the settings and put them into AP mode. Not something that they could eliminate as the bulbs don't have a reset button but I suppose you could request a change to need more than 3 clicks.

  9. #9
    i a 100% aware how the reset works but i am sure there is a firmware bug as there was anything like you need for the reset by the utility company. It was off and back on and then the bulbs are in AP mode. 100% firmwares issue, i would say it unlikely to have hardware issue with them.

  10. #10
    Ok, sorry. If it helps, I'm running an LB120 and an LB130, both at 1.6.0, neither reverts to AP mode on a power outage. I don't generally leave them powered off for 6 hours but I have occasionally. I would imagine the wifi configuration is kept in flash - maybe it is a hardware issue?

  11. #11
    Junior Member ricky_vato is on a distinguished road
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    Quote Originally Posted by belmont View Post
    i a 100% aware how the reset works but i am sure there is a firmware bug as there was anything like you need for the reset by the utility company. It was off and back on and then the bulbs are in AP mode. 100% firmwares issue, i would say it unlikely to have hardware issue with them.

    I am with Belmont. Had a planned power outage last night for 6 hours, power returned, all devices came back on, the bulbs on / off are acessible by the software, but the scheduling does not work anymore. I cannot access that feature in any way for each bulb. Really frustrating. All software updates were done. In some areas of my home, the lighting control is for security when I am away and need remote and scheduling control. Every time power is lost, I have to totally reset the bulb(s) which means I have to be home. So, what is the fix?


  12. #12
    Junior Member ricky_vato is on a distinguished road
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    Found a solution in another thread. Administrators, you should cross link the threads to the solution of the bulbs resetting to factory default times and dates.
    Also, people do not have time to wait for Administrators to approve a message when we are wating for solutions on devices we depend on 24/7.

  13. #13
    Thanks Ricky, I tried to look for other thread and found the solution you mentioned, it works for me as well.
    Share with everyone here: http://forum.tp-link.com/showthread....longer-working

  14. #14
    the power outage happened when the bulbs were not ON. This is standby state, but the WIFI is connected of course, and then it outage came for about 6 hours. Anyone can try this, If no issue then i have faulty units unfortunately. If issue with 6 hours outage, then it is main HW or SW failure.

  15. #15
    Well, I did say that I've occasionally (inadvertently) tried it with no issue though I can't verify it was 6 hours. I don't use the scheduler but I'm not sure it's relevant here - seems like your question was hijacked...

    You don't have any bulb locally that you can use to test? If they're going into AP mode it does sound like a hardware problem. Odd if it'd be a fault on all of them. Any chance there's a problem with the power itself? IIRC there was a thread complaining about poor (noisy, out of spec) power delivery resetting the bulbs.


 

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