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  1. #1

    Trend Micro Erroneously Blocking Restaurant Website

    Model :

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    When trying to navigate to http://www.serragauchausa.com, I get the parental block. In checking Trend's website, I see that the site is properly classified. So I'm not understanding why it's blocked. I'm hoping that an upcoming firmware will allow the selective addition of whitelisted sites.

    Following is URL of error message screen:

    Name:  Screen Shot 2018-02-11 at 11.28.26 AM.JPG
Views: 0
Size:  55.4 KB

    Name:  Screen Shot 2018-02-11 at 11.29.37 AM.JPG
Views: 0
Size:  65.9 KB

  2. #2
    I have no problem to access that website...

    What are the restrictions defined for your profile?

  3. #3
    I'm blocking adult content, pay to surf, sex education, and gambling.


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