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  1. #1
    Junior Member lc5712 is on a distinguished road
    Join Date
    Feb 2018

    Question HS105-2.0 Unable to connect.

    Model :

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    Hello, I am currently trying to set up my HS105. I have followed the steps in the app up until the point where it says to connect to the WiFi network the HS105 is broadcasting (TP-Link_SmartSwitch_XXXX). However, when I try to connect to this network to finish the setup, iOS displays a message saying "Unable to Connect to Network".

    Here are the steps i've taken:

    Factory Reset
    Reinstall App
    Change Outlets
    Move closer to router

    And nothing has worked. any help will be appreciated.

    Technical Details:

    My Router is on Channel 9
    iPhone is iPhone 6
    iPhone is running iOS 11.0

  2. #2
    Install it on another phone. If you have trouble doing that, contact tplink support.


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