Model :

Hardware Version :

Firmware Version :


Hi all

I have recently purchased 4 2CD2332-I cameras from Aliexpress in china and only have 2 mounted at this time and both work perfectly.

I created an account with Ezviz and did a scan of my network and it picked up one of my cameras but not the second one, i entered the serial number manually but it keeps coming back "Device not registered please check network"

If i try doing a auto scan again i get the following message "No device is found. Make sure that the serial No. is correct and the device is connected properly."

Also if i try to use the bar-code scanner in iVMS4500 mobile app to add the cameras i get the the following message "serial number does not exist"

Can someone please shed some light on this issue?


I didn't find the right solution from the internet.

case study examples