Welcome to TP-LINK Tech Support Forum
+ Reply to Thread
Results 1 to 2 of 2
  1. #1

    TP-Link SL2218WEB cannot factory reset

    Model :

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    Dear's expert member, need help. I have forgot passowrd to login my smart switch. When I do reset to factory mode cannot work.
    I alredy try steps from TPLink website. This step I got from website
    Step1
    Turn off the switch (pull the power out of the device).

    Step2
    Press and hold the reset button on the front panel with a pin, while holding down the reset button turn on the switch (plug the power back into the device), please keep on holding down the reset button for approximately 10 seconds.


    Step3
    Release the reset button and wait for the device to reboot.

    in step 2, already hold even 10 second or more (I try until 1 minute). Swicth not reset.. Already try many times.
    Please advise.
    One more thing, How we know switch already reset from LED indicator

    Thank you

  2. #2
    Members TPTHZ is on a distinguished road
    Join Date
    Aug 2017
    Posts
    150
    Quote Originally Posted by bouciakt View Post
    Model :

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    Dear's expert member, need help. I have forgot passowrd to login my smart switch. When I do reset to factory mode cannot work.
    I alredy try steps from TPLink website. This step I got from website
    Step1
    Turn off the switch (pull the power out of the device).

    Step2
    Press and hold the reset button on the front panel with a pin, while holding down the reset button turn on the switch (plug the power back into the device), please keep on holding down the reset button for approximately 10 seconds.


    Step3
    Release the reset button and wait for the device to reboot.

    in step 2, already hold even 10 second or more (I try until 1 minute). Swicth not reset.. Already try many times.
    Please advise.
    One more thing, How we know switch already reset from LED indicator

    Thank you
    Please check the system LED light, if switch reset to the default facroty setting, the system LED light will flash 3 times.


 

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Copyright 1996-2018 TP-LINK Technologies Co., Ltd. All rights reserved.