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  1. #1

    Angry Archer VR2800 (AC2800) DNS drop out error

    Model :

    Hardware Version :

    Firmware Version : 0.3.0 0.9.1 v006c.0 Build 170809 Rel.42095n

    ISP : iinet[/COLOR]

    Hi there,

    My TP-Link VR2800 (Hardware version: Archer VR2800 v1 00000000) drops internet connection with connected devices with annoying regularity.

    Current connected devices:
    • Apple TV (wired)
    • Xbox 360 (wired)
    • iPhone
    • iPad mini
    • Samsung Edge S7
    • Nintendo Switch
    • Dell XPS 15 laptop
    When web surfing on the laptop, there are periods where DNS/timeout errors are returned in Chrome:

    ERR_CONNECTION_TIMED_OUT
    DNS_PROBE_FINISHED_NO_INTERNET

    The suggestions I've seen are to reboot the router which does work but it can get these DNS errors every few minutes at times.
    - I've checked the logs and the DSL connection is seemingly stable.
    - I've set DNS servers to 8.8.8.8 and 8.8.4.4

    I don't know how to diagnose this any further. Any ideas?

    Cheers,

    IMD.

  2. #2
    Hi,

    Do you have IPV6 enabled?

    I have a VR2800 with same firmware and do not experience any problem with IPV4.

    But... With IPV6 enabled DNS resolution is not working by default, I have to force to Google IPV6 DNS manually in "Advanced","Network", "Internet Settings" configuration page :

    Name:  Capture.PNG
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    This is currious because I can see VR2800 is able to retrieve my ISP's IPV6 DNS, but I cannot join them. Replacing them with Google DNS correct the issue. Maybe related to my ISP's /56 ipv6 prefix.

  3. #3
    http://forum.tp-link.com/showthread....ork-connection

    In this post, an advice from TPLink is disabling the Bit Swap. May be it is useful to you

  4. #4
    Your link is invalid.

  5. #5
    Quote Originally Posted by alec_alec View Post
    http://forum.tp-link.com/showthread....ork-connection

    In this post, an advice from TPLink is disabling the Bit Swap. May be it is useful to you
    Name:  Capture.PNG
Views: 0
Size:  3.3 KB

  6. #6
    Quote Originally Posted by alec_alec View Post
    http://forum.tp-link.com/showthread....ork-connection

    In this post, an advice from TPLink is disabling the Bit Swap. May be it is useful to you
    Name:  Capture.PNG
Views: 0
Size:  3.3 KB

  7. #7
    Well. if you can not open this post. How about trying to disable Bit swap?

  8. #8
    Because I don't have any dsl connection problem ;-)The problem is not dsl connection, problem is IPV6 DNS are not reachable if not defined manually on the router. So bitswap will be no help as it is a pure-dsl setting which interfere only on dsl stability/speed.

  9. #9
    At that situation, you should call support.

  10. #10
    Quote Originally Posted by alec_alec View Post
    At that situation, you should call support.
    Thank you for your help. Already did two weeks ago, I opened three tickets for three different issues, only got response for one.


 

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