Welcome to TP-LINK Tech Support Forum
+ Reply to Thread
Results 1 to 3 of 3
  1. #1

    Unable to use remote access when configured on network with client isolation

    Model :

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    I want to connect my TP-Link smart plugs HS-100, HS-105 on my wifi network with client isolation enabled. I understand that I need to disable client isolation in order to configure them; I've done so with no problem. However after I enable remote access and enable client isolation on my network, I can't access the TP-Link smart plugs from my Kasa App! Is this a known issue and is there a upcoming fix? The smart plugs shouldn't need any local access after their configured, and I am not sure why it needs it to work when remote access is enabled!

  2. #2
    If you enable client isolation you need to enable remote control option to control the smart plug

  3. #3
    That did not work for me. I made sure remote was enabled, but the moment I turn on client isolation, the app can't see the device anymore.


 

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Copyright 1996-2018 TP-LINK Technologies Co., Ltd. All rights reserved.