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  1. #1

    TL-MR3020 not work with Huawei 3G USB dongle E1552 - StarHub SIM

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    ISP : [/COLOR]

    Hi all,

    I got the problem when setting up the router TL-MR3020 with the Huawei 3G usb dongle E1552, especially for StarHub Sim. The problem seems weird as below:
    • The router works well with Singtel 3G SIM without any problem
    • When I try with the StarHub sim, it doesn't work. The strange thing is that the 3G USB dongle work well on Windows OS with the same StarHub SIM.
    • I also try to change the APN name to many options as suggested in the link: https://community.starhub.com/t5/Others/APN/m-p/92493 but they don't work at all.
    • The error message: "3G Modem connecting error, please check the dial number and APN" but the weird thing is that it works on Windows OS at the exactly same settings.
    • Please have a look at the error as below:
    1st day 00:02:59 3G/4G WARNING 3G Modem connecting error, please check the dial number and APN.
    1st day 00:02:59 3G/4G INFO sw3GMobileCmdReq 450 mobileFormatCmd error
    1st day 00:03:10 3G/4G INFO ISP=, APM = shinternet, dialNum = *99#, username = , password =
    1st day 00:03:12 PPP NOTICE Standard authentication.
    1st day 00:03:12 3G/4G NOTICE 3G/4G start connecting...

    Toan Dang
    Attached Files

  2. #2

    It seems your dongle is not at the compatility list

  3. #3
    Thanks for your help. I just checked the link and found that there's the 3G model E1552 in the list.
    Name:  E1552.png
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