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  1. #1

    Skype video call shuts down internet connection on AC3200

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    ISP : [/COLOR]

    Ijust installed a new TP-link rouer AC3200. Whenever I initiate or receive a Skype video call, the internet connection immediately shuts down and I have to reset the router. Other video call apps work with the new router. Skype video calls work great with my old router. I have no pro Any suggestions?

  2. #2
    Is that when you use Skype video call, all devices connected with router AC3200 can not surf the Internet and the router crashed?
    If that is, you would better contact support@tp-link.com for the further troubleshooting.

  3. #3
    All devices loose internet connection. The router crashes. I've contacted support but they only ask me to do 7 complicated steps I do not understand. I think they are trying to get ride of me!


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