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  1. #1

    WA801ND stops working until reboot

    Model : TL-WA801ND

    Hardware Version :

    Firmware Version : 3.16.9 Build 160223 Rel.48414n

    ISP : Deutsche Telekom[/COLOR]

    Hi there,

    I've been using a TL-WA801ND as access point for a few months now with no issues but since about 1 week I keep being unable to connect to it with any of my devices.
    Whenever I restart it I can connect to it just fine but after a few minutes or hours I can no longer connect to it (until I reboot it again).
    It has a static IP, runs in 11bgn mixed mode and WPS is enabled.

    Any advice on troubleshooting/fixing this problem would be greatly appreciated.

    Regards

  2. #2
    Hi,
    When you lose the connection, is the wifi connected but no internet access or the wifi is disconnected? Are you able to ping the router's or the access point's IP on your computer?
    Did you try hard reset the access point to factory settings?
    Have you checked if you have stable wired connection if you connect your computer to the router directly?

  3. #3
    Quote Originally Posted by Anton L.Z. View Post
    Hi,
    When you lose the connection, is the wifi connected but no internet access or the wifi is disconnected? Are you able to ping the router's or the access point's IP on your computer?
    Did you try hard reset the access point to factory settings?
    Have you checked if you have stable wired connection if you connect your computer to the router directly?
    1. The wifi is not connected, the access point simply refuses every connection attempt from no matter what device.
    2. Yes I can ping the access point just fine.
    3. I have not tried a hard reset but I will do so now and see if it makes any difference.
    4. I can simply plug out the access point, plug the cable right into my laptop and access the network & internet straight away with no issues.

  4. #4
    After I've done a hard reset yesterday it was working fine for a few hours but then the same problem started to occur again.
    Can anyone help me with this issue?

  5. #5
    you can ping the AP successfully when you drop connection? Does it appear limited Internet access? maybe you should check the connection between router and AP

  6. #6
    Junior Member ihuongdan is on a distinguished road
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    thank you very much
    ihuongdan.vn Hướng dẫn bạn mọi thứ.
    Siêu thị điện máy quang minh chuyên bán thiết bị điện tử tại https://quangminh.vn

  7. #7
    Quote Originally Posted by Enson Loo View Post
    you can ping the AP successfully when you drop connection? Does it appear limited Internet access? maybe you should check the connection between router and AP
    As I already said: Yes, I can ping it just fine from any device that is connected to the same network, even when I cant connect to it via wifi.
    It does NOT appear as "Limited internet access", it simply refuses any connection to it until I restart it. Sometimes I get an error that the password is incorrect, sometimes it just keeps trying to connect but nothing happens.
    The connection between the router and the AP IS NOT THE PROBLEM. I can unplug the AP at any point of time and connect to the network directly via LAN through the exact same ethernet socket.
    Last edited by Starwhisp; 12-05-2017 at 18:16.

  8. #8
    I have a very similar problem with my TL-WA801ND. I wish I had a way to automatically reboot it every night.

  9. #9
    Junior Member jbjonas is on a distinguished road
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    I experience the same issue with my TL-WA801ND, although it doesn't happen quite as often as the OP describes - perhaps only once every week or two.

    My TL-WA801ND is hardware v2.1 and has the latest firmware. I'm also curious if there is any resolution to this issue. Thanks.

  10. #10
    Quote Originally Posted by jbjonas View Post
    I experience the same issue with my TL-WA801ND, although it doesn't happen quite as often as the OP describes - perhaps only once every week or two.

    My TL-WA801ND is hardware v2.1 and has the latest firmware. I'm also curious if there is any resolution to this issue. Thanks.
    It seems to happen even more often in the past days. I sometimes have to restart it two or even three times per day already.

  11. #11
    Junior Member ronnyy is on a distinguished road
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    Quote Originally Posted by Starwhisp View Post
    It seems to happen even more often in the past days. I sometimes have to restart it two or even three times per day already.
    I have the same annoying problem, with the same model. Wife is going crazy as the AP is placed somewhere on the staircase where she cannot reach it.

    It's unacceptable that I have to restart it several times a day. In any case if I were you at TP I would fix it fast, or at least acknowledge that there is an issue if you cannot fix your stuff. otherwise, clients like me will not waste more than 30 min, I wasted already one hour and more to realise that I had installed the latest firmware some time ago... so no solution, and I see here that many brave man like me are reporting the same issue.

    I'll search for a more robust AP, cisco... for me this is AP is a bad joke.... there is no problem with the connectivity of the cables... nor with the internet connection as when the TP gets stuck I would switch to my second AP and internet is working fine (same router)

    If I want to copy large files it would get stuck in the middle of copying..., this is a second issue, that I could live with eventually, but I can't live with the normal browsing time based, or god knows why, getting stuck.


 

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