Welcome to TP-LINK Tech Support Forum
+ Reply to Thread
Page 1 of 2 1 2 LastLast
Results 1 to 15 of 20
  1. #1

    TP-Link WA855RE doesn't connect to Mac

    Model :

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    Hello all,
    I'm trying to solve this with support people but it doesn't seem to get anywhere. Also tried to search the forum and couldn't find anything. There are dozens of FAQs out there on TP-Link/Mac issues but they're all very old and didn't help at all.
    I have a WA855RE extender that works perfectly with a PC but the Mac will not work with it. It's exactly as if I had the password wrong, it connects briefly but without the password window going away, then it disconnects and gives me the message of "wrong password".
    I tried this procedure: http://www.tp-link.com.br/faq-407.html but not only it's the wrong model, but it's obviously outdated.
    If someone can send some hints it would be very appreciated.
    Thanks.

  2. #2
    Hi, what's the hardware version of your extender? Is it EU or US version?

  3. #3
    Hi, it's version 2.0
    how do I check whether it's EU or US? I bought it in Brazil.

  4. #4
    Hi, it's version 2.0. How do I check if it's US or EU? I bought it in Brazil.

  5. #5

    Felipe81: I have the exact same problem but with an TL-WA850RE

    Hi Felipe, I'm from Mexico and I have exactly the same issue on my 10.10.5 Yosemite MacOS (MacBook AIR). I have a TL-WA850RE TPLink wifi extender.
    Did you fix your problem? If so, can you explain me how? Thanks

  6. #6
    Hi! I did not, still waiting on solutions from TP-Link support people. I'll let you know if/when I manage to get around it.
    saludos

  7. #7
    Thanks, the same way if I get some solution, either with or without TP-Link's people, I assure you tell you about it. Let me tell you as well, that I call them on their support phone and they didn't tell me anything else that some steps to get the warranty process done; but as I try to explain is not about the product failing, is about a MacOs and TPLink WiFi Extensors communication problem. So It seem so far we are scrubbed, and they don't care about it!
    Cumprimentos

  8. #8
    Hi felipe81,

    Sorry for the issue caused. Please have a try with the beta: http://static.tp-link.com/TL-WA855RE...70927_beta.zip

    Quote Originally Posted by felipe81 View Post
    Hi! I did not, still waiting on solutions from TP-Link support people. I'll let you know if/when I manage to get around it.
    saludos

  9. #9
    Hi Cmartinhdz,

    May I know the hardware version of your TL-WA850RE?

    Quote Originally Posted by cmartinhdz View Post
    Hi Felipe, I'm from Mexico and I have exactly the same issue on my 10.10.5 Yosemite MacOS (MacBook AIR). I have a TL-WA850RE TPLink wifi extender.
    Did you fix your problem? If so, can you explain me how? Thanks

  10. #10
    it worked for me with the new firmware. so far so good.
    one more thing: if you can pass this on to whoever in the company is concerned, people in your Brazil office could not manage to help me with this at all. I just got a phone call from a support person telling me to try to solve the problem with Apple support (believe it or not). If I didn't belong to the tiny minority of your customers here who can speak English and get directly in touch with your US offices chances are I wouldn't be able to solve the problem.
    thanks.

  11. #11
    US or China or wherever!

  12. #12
    How do I check if it's US or EU?

  13. #13
    On the back label, next to the model, you will see (US) or (EU). Also you can compare your firmware version with the US website or an EU country website, see if the firmware of your extender belongs to which version.

    Quote Originally Posted by kaufen View Post
    How do I check if it's US or EU?

  14. #14

    Unhappy Me too

    I have a MacBook Air late 2010 running on High Sierra 10.13.1 and I can't connect because it says my password is invalid even though it's right.
    I have a TL-WA850RE (UK) Ver 4.0
    I purchased this mid-October 2017
    Please help
    Thanks

  15. #15
    take a look at the conversation above, this firmware worked for me. you have to install it in the repeater with the ethernet cable.
    http://static.tp-link.com/TL-WA855RE...70927_beta.zip


 

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Copyright 1996-2017 TP-LINK Technologies Co., Ltd. All rights reserved.