Welcome to TP-LINK Tech Support Forum
+ Reply to Thread
Results 1 to 2 of 2
  1. #1
    Junior Member Giesse is on a distinguished road
    Join Date
    Oct 2017
    Posts
    1

    ScreenConnect unusably slow through Deco router

    Model :

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    I have just installed a set of Deco M5 routers.

    I use ScreenConnect for remote support, and this has been working perfectly well until now, using an Archer D5 router. No configuration needed - uPnP did the trick.

    Now, with the Deco, it doesn't work. The Deco is supposed to support uPnP, but it seems it didn't work. Not a problem, I just manually port-forwarded the required ports. Which got it working... but I'm getting data throughput of about 3kB/sec. Not good at all.

    I thought it might be something to do with the antivirus, so I've disabled it, although it still has a few things in the log about blocking phishing attacks AFTER disabling the antivirus... hmmm....

    So the port-forwarding IS working, but my throughput is terrible. But if I use anything else, my speed is just fine. Even TeamViewer works perfectly. My ScreenConnect, however, is self-hosted. Not sure if that makes a difference. But I need to get it working ASAP.

    I've contacted TP-Link support and currently waiting for a reply... but I'm out of ideas otherwise...

    Any help would be very much appreciated!

  2. #2
    Not sure what's happening. Guess you can wait their reply and share to the forum~


 

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Copyright 1996-2017 TP-LINK Technologies Co., Ltd. All rights reserved.