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  1. #1

    wifi keeps dropping from TV and printers TC-W7960

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    I am constantly having to reconnect to my internet on both my TV (Dish Network receiver) and my printer. Every time I want to print I have to reset my WiFi. This is getting very old. I am getting frustrated. I see others have had the same issue. I look forward to any help I can get.

  2. #2
    They are both connected wirelessly, right? do you have the same issue on any other wireless clients like laptops, mobile devices? you may try to change the wifi channel on the cable modem router

  3. #3

    Thank you for a prompt response.

    Quote Originally Posted by uutommi View Post
    They are both connected wirelessly, right? do you have the same issue on any other wireless clients like laptops, mobile devices? you may try to change the wifi channel on the cable modem router
    Yes, both the Dish receiver and the HP OfficeJet 3830 are both wireless. I do not have this issue with my or or my husbands iPhones, iPads or my Mac. I do not know how to change the wifi channel on the cable modem router, but will see what I can find out about trying that next.

    Again, thank you very much.


 

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