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Thread: AC50 timeout

  1. #1

    AC50 timeout

    Model :

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    Hi

    I have AC50 Controller with 4x CAP300 and 1x CAP1750 connected.
    When there is more Traffic (about 20-30 Clients) the Accesspoints disconnectted because of timeout.
    The LED is flashing and you canīt ping them.
    After 3sek the AP connect successfully again.
    The Firmware is the latest (1.1.0)
    With the first Firmware that comes original on the AC50 + CAPs I dontīt have noticed such issues.
    What can i do? Would i be better with a AC500?

    Best Regards
    Christoph

  2. #2
    1. The latest firmware for AC50 is available at http://www.tp-link.de/download/AC50.html#Firmware. Make sure your current firmware is 1.0.0 Build 20170706

    2. Make sure you have updated the CAPs to the latest firmwares. CAP300 available athttp://www.tp-link.de/download/CAP300.html#Firmware CAP1750 available at http://www.tp-link.de/download/CAP1750.html#Firmware

    3
    . AC50 can manage up to 50 CAPs. AC500 can manage up to 500 CAPs. So AC50 is good enough for your network.

    4. You said When there is more Traffic (about 20-30 Clients) the Accesspoints disconnectted because of timeout. Will this issue happen only when 20-30 clients connect to the CAPs at the same time?
    Last edited by Carat1; 09-11-2017 at 07:10.

  3. #3
    Hi Christoph, This is a known issue. We will release an official firmware on TP-Link website for this bug fix this week. Please allow some time. Sorry for the trouble.

  4. #4
    Hi

    ...I'am still waiting for the new firmware because the bug is very annoying.
    Is there any workaround?
    I guess maybe it had to do with the Roaming? When to many Clients roam at the same time? But i don't now.

    @Carat1
    1+2 The latest Firmware ist already updated and this was maybe the problem.
    3. Is this the only difference between AC50 and AC500? Or is the AC500 faster or had more Features?
    4. 20-30 Clients in the whole system, about 5-10 Clients at the same time per AP

    Best Regards
    Christoph

  5. #5
    Quote Originally Posted by ChrisPhil View Post
    Hi
    3. Is this the only difference between AC50 and AC500? Or is the AC500 faster or had more Features?
    4. 20-30 Clients in the whole system, about 5-10 Clients at the same time per AP
    Best Regards
    Christoph
    The biggest difference between AC500 and AC50 is that AC500 manages more CAPs than AC50. Besides, AC500 can be rack-mounting while AC50 can only be put in desktop. AC500 adopts Gigabit Ethernet Port and AC50 owns 10/100Mbps Ethernet Port. They have almost the same features. Please see the attached pic taken from http://www.tp-link.com/en/products/d...697_AC500.html
    Attached Images  


 

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