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  1. #1

    TP-Link VR2600 DSL disconnect

    Model :

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    I get disconnects several time daily (I see them on the log). The reconnect takes several minutes (DHCP requests, reestablishing connections etc.). How can I determine if it is a provider issue or a modem issue?

    The log section looks like:
    ...
    2017-09-05 10:17:49 [6] PPP: ppp1 sent [IPCP ConfReq id=0x1 017-09-05 10:17:40 [3] PPP: ppp1 User request
    2017-09-05 10:17:40 [3] PPP: ppp1 LCP down
    2017-09-05 10:17:40 [4] PPP: ppp1 LCP down
    2017-09-05 10:17:40 [6] PPP: ppp1 sent [LCP TermReq id=0x2 "User request"]
    2017-09-05 10:17:43 [6] PPP: ppp1 sent [LCP TermReq id=0x3 "User request"]
    2017-09-05 10:17:47 [3] PPP: ppp1
    2017-09-05 10:17:49 [6] PPP: ppp1 sent [PADI Host-Uniq(0x00007633)]
    2017-09-05 10:17:49 [6] PPP: ppp1 rcvd [PADO PeerMac(24-af-4a-c6-31-16)]
    2017-09-05 10:17:49 [6] PPP: ppp1 sent [PADR Host-Uniq(0x00007633)]
    2017-09-05 10:17:49 [6] PPP: ppp1 rcvd [PADS SessionID(0x2716)]
    2017-09-05 10:17:49 [6] PPP: ppp1 sent [LCP ConfReq id=0x1 <mru 1480> <magic 0x86a5a32e>]
    2017-09-05 10:17:49 [6] PPP: ppp1 rcvd [LCP ConfReq id=0x26 <mru 1492> <auth pap> <magic 0x3b9377d4>]
    2017-09-05 10:17:49 [6] PPP: ppp1 sent [LCP ConfAck id=0x26 <mru 1492> <auth pap> <magic 0x3b9377d4>]
    2017-09-05 10:17:49 [6] PPP: ppp1 rcvd [LCP ConfAck id=0x1 <mru 1480> <magic 0x86a5a32e>]
    2017-09-05 10:17:49 [6] PPP: ppp1 sent [LCP EchoReq id=0x0 magic=0x86a5a32e]
    2017-09-05 10:17:49 [6] PPP: ppp1 sent [PAP AuthReq id=0x1 user="bz45350068@018" password=<hidden>]
    2017-09-05 10:17:49 [6] PPP: ppp1 rcvd [LCP EchoRep id=0x0 magic=0x3b9377d4]
    2017-09-05 10:17:49 [6] PPP: ppp1 rcvd [PAP AuthAck id=0x1 ""]<addr 0.0.0.0> <ms-dns1 0.0.0.0> <ms-dns2 0.0.0.0>]
    2017-09-05 10:17:49 [6] PPP: ppp1 rcvd [IPCP ConfNak id=0x1 <addr 5.102.233.146> <ms-dns1 91.205.152.204> <ms-dns2 91.205.152.174>]
    2017-09-05 10:17:49 [6] PPP: ppp1 sent [IPCP ConfReq id=0x2 <addr 5.102.233.146> <ms-dns1 91.205.152.204> <ms-dns2 91.205.152.174>]
    2017-09-05 10:17:49 [6] PPP: ppp1 rcvd [IPCP ConfAck id=0x2 <addr 5.102.233.146> <ms-dns1 91.205.152.204> <ms-dns2 91.205.152.174>]
    2017-09-05 10:17:49 [6] PPP: ppp1 rcvd [IPCP ConfReq id=0xb5 <addr 91.205.152.105>]
    2017-09-05 10:17:49 [6] PPP: ppp1 sent [IPCP ConfAck id=0xb5 <addr 91.205.152.105>]
    ........
    Last edited by Ada; 11-17-2017 at 09:16.

  2. #2
    Check the DSL light staus or the DSL line quality. I found 2 articles:
    http://www.tp-link.com/en/faq-735.html
    http://www.tp-link.com/en/faq-546.html
    If the DSL light is on solid and line qulity is good, it could be the modem. Try to update the modem to latest firmware, or seek further help from TP-LINK technical support.

  3. #3
    Junior Member coolbeat8885 is on a distinguished road
    Join Date
    Oct 2017
    Posts
    1
    I have the same problem, and I never received support in one year!!! I will never buy again any tp-link product!

  4. #4
    Quote Originally Posted by coolbeat8885 View Post
    I have the same problem, and I never received support in one year!!! I will never buy again any tp-link product!
    have you try to contact tp-link support team on support@tp-link.com for assistance?

  5. #5
    TP-LINK told me to enable bandwidth control. I tried it and VR2600 seems not disconnect again.

  6. #6
    Ha, it is also a possible way. Glad to know this.

  7. #7
    chán nản, và ko bao h quay lại mua sản phẩm

  8. #8
    Quote Originally Posted by kunkka View Post
    TP-LINK told me to enable bandwidth control. I tried it and VR2600 seems not disconnect again.
    It works for my ISP too (I wish they would have used a gentler rate control :-))


 

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