Welcome to TP-LINK Tech Support Forum
+ Reply to Thread
Results 1 to 2 of 2
  1. #1

    HS100 Problems with Alexa

    Model :

    Hardware Version :

    Firmware Version :

    ISP : [/COLOR]

    I have three HS100's. The one farthest from my router is intermittent when using Alexa commands to turn on and off. However, if I control it via the KASA app it works every time. How can that be?

    I have tried re-setting by pressing the re-set button. After a re-set it will work for a short while but eventually it stops accepting Alexa commands. Sometimes it will start working again by unplugging from the AC outlet and plugging back in.

    Any suggestions?

  2. #2
    How about change the location? maybe you can swap that farthest plug with the other one to see if the problem exists. And make sure the plug has the latest firmware.


Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts

Copyright 1996-2018 TP-LINK Technologies Co., Ltd. All rights reserved.